We took our puppy Piper in today for her first grooming appointment here. We felt very welcome from the get-go and Piper went right on in. She can get a little nervous when being groomed and I LOVED the fact that they called to let me know she was anxious about the dryer, so they were going to skip it. I appreciate the focus on her happiness and well-being! She came home smelling great. Thank you Pet Recess! We will be back.