Dog Grooming Services in MA

PROFESSIONAL DOG & CAT GROOMING

Proof of Rabies, Distemper, and Bordetella (Kennel Cough) Shots Is Required *
(For Cats, we only require proof of Rabies

HOURS OF OPERATION

We are not accepting new grooming clients until 2023.

Grooming is by appointment only.

Walk ins for nails are 9am-3pm only M,T,Th,F,Sat.

Closed Wed and Sun. ( including voicemails)

Messages will be responded to on the next business day.

Holidays & Special Occasions We Will Be Closed:
Labor Day
Thanksgiving
Christmas Eve
Christmas Day
New Years Day

WELCOME!

At our grooming salon, we practice positivity and safety first. You are entrusting your family member with us, and we want you to be confident and comfortable with your decision to choose us for your grooming needs. We are familiar with a wide variety of breeds and mixes, and we have the skills and facility to accommodate all shapes and sizes as well; including the extra-large puppies. As well as dogs, we are experienced with grooming cats. Our grooming staff is confident in working with puppies, rescues, and elderly dogs who need extra care and understanding during the grooming process.

We offer a variety of services for your pet, including but not limited to:

Walk-in nail trims for Cats, Dogs, Rabbits and Guinea Pigs
*Please call prior to nail trims to ensure proper staff availability.
Baths for cats and dogs
Haircuts and cleanups for cats and dogs
Specialty shampoos and conditioners
Ear cleaning
Anal gland excretion
Temporary creative color services
Flea & Tick removal for both cats and dogs
Skunk deodorizer shampoo
Handling and care for elderly, disabled and special needs animals
Experienced staff to accommodate aggressive and challenging dogs

Meet Our Team

Kathy Firsch

Kathy has been a member of the Pet Recess family since January of 2018. She has been a groomer since 2012 and has excellent talent and understanding when it comes to working with animals. She believes in positive grooming and has many years working with puppies, rescues, and dogs with special needs, whether due to temperament, health, or age. She specializes in breed specific haircuts like traditional Poodle, Schnauzer, and Yorkshire Terrier haircuts. She also does amazing work with pet cuts, which is more focused on cleanliness, comfort and owner’s preference. She bridges the gap between the owner’s requests and the animal’s needs seamlessly and always strives for customer satisfaction. She also is experienced working with cats and their special needs and can perform nail trims on small animals like rabbits and Guinea pigs.

Grooming Manager

Kathy’s Certificate

Certified by A.K.C in Bichon Frise Grooming
Certified by the A.K.C in Poode Grooming
Certified by the A.K.C in S.A.F.E Handling
Covid-19 certified by Moego
Certified by Barkleigh in Canine Massage
Certified by Barleigh Senior Dog Course
Certified by Barkleigh Doggie Repair Kit (How to avoid most common canine catastophes in an effective and proactive manner)
Certified by Barkleigh in Pet First Aid and CPR
Hair and Skin Certification
Healthy Salon + Sanitation + Disease Prevention Certificate
Propet + Health CPR + First Aid

Our Grooming Prices & Policies

Grooming prices are set based on the size, temperament, coat type, type of haircut, and amount of time that goes into the service provided. Quotes over the phone and at check-in are based on the groomer’s best estimation of what we would need to provide as a service. Sometimes things like mats and additional services are not found until the grooming process has begun, and this may result in additional charges at the time of pickup than you were originally quoted. We do our best to anticipate the correct needs of your dogs and depict an accurate price for you at check-in, but we want to be transparent about all elements of the grooming process.
We strive to achieve the ideal haircut that our customers desire each and every time. However, there are times when a dog’s tolerance, coat type, bone structure and condition at the time of service prevents us from achieving the exact request of our customers. We are always realistic and honest at check-in time and will strive to give you the best expectation for your pets groom.
Because we strive for safety first, there are times when haircuts and bathing services either need to be completed in more than one visit, or we cannot complete it at all to preserve the health and safety of your dog. We work hard to make sure this is a positive experience, and we want to make sure your pet can safely get the care they need.
When you book your appointment, we have a 24-hour cancellation policy in place due to the high demand for appointment times and availability. We also schedule staff on an as-needed basis and that directly relates to the number of dogs we have scheduled for the day. We understand that unexpected life events occur and a need to change your appointment may present itself. We try to accommodate for that. Our NO CALL NO SHOW policy is as follows
• 1st appointment missed: we do not charge.
• 2nd appointment missed: we require a $25 deposit per dog that will be applied to your grooming appointment when completed.
• 3rd appointment missed: we require a nonrefundable $25 fee that is in addition to your appointment cost.
We try to expedite your dog’s grooming time and average appointments take between 2-3 hours. Because we are working with live animals, our hopes to stay on time can be disrupted due to a dog’s behavior and tolerance to the grooming process. Any delay in grooming time will be communicated via phone to ensure your concerns are laid to rest.
We are a cage-free grooming facility, which means if your dog enjoys the company of other dogs while they are here, they get to roam free while they are not being worked on. We believe that this helps to ensure their happiness and better enjoy their grooming appointment.
When we call you to pick up your dog, we allow leeway when it comes to pick up times after grooming. If you cannot retrieve your dog within an hour and a half of the grooming completion, we charge a $10 day boarding fee. This covers outside potty walks, water, snacks, and attention while they wait. In addition, if you need to leave your dog here for an extended amount of time, we can pre-arrange to have your dog boarded before or after their haircut for the day for the same $10 fee.

IMAGE TOUR

GALLERY

Enrollment Form

About You

Name(Required)

First Last

Primary phone number(Required)

Secondary phone number

Address(Required)

Address Line 1 Address Line 2 City State / Province / Region ZIP / Postal Code Country

Email(Required)

About Your Dog

Name(Required)

Breed(Required)

Age(Required)

Birthday(Required)

Please select one(Required)

Medical issues: (ex. Food/skin allergies, hip issues, heart murmur, Blind)(Required)

Special instructions:

Behavioral: (doesn't like other dogs, feet touched, scared of the dryer etc.)

About Your Grooming

Are there particular scents you don't like/allergic to?(Required)

Does your dog shed excessively?(Required)

Does your dog have dry skin?(Required)

Is your dog prone to hot spots?(Required)

Does your dog frequently get ear infections?(Required)

Does your dog have crust in his eyes often?(Required)

Does your dog have arthritis/stiff joints?(Required)

SAFETY CONTRACT

MATTING: Severe matting may cause irritation, red blotches, knicks, hematomas and other skin issues. If any of these occur, it may need veterinary care depending on severity. Owner accepts all responsibility resulting from the above, Pet Recess Inc. is not held liable in any way.(Required)

AGE: The older the pet, the more risks they face when being groomed. Grooming is stressful for the animal and may exacerbate existing conditions like heart attacks, strokes, seizures, joint and back problems. Owner is aware of the risk of bringing an elderly dog to be groomed and accepts all responsibility, including veterinary bills. Pet Recess Inc. is not held liable in any way.(Required)

HEALTH CONDITIONS: If the animal suffers from seizures, pre-existing heart conditions, has a pacemaker or has any other health condition, grooming may cause the conditions to arise such as seizures, heart attack, stroke and could result in death. Owner is aware of the risks and accepts all responsibility from above, including veterinary bills. Pet Recess Inc. is not held liable in any way.(Required)

We take great pride in our safety measures, and our attention and focus to a dogs warning signs and needs throughout the grooming process. We have strict safety procedures that are monitored constantly by management to ensure we avoid any and all injury to our clients during their visit with us. If we feel it is necessary to stop the grooming process and send a dog home before the grooming has started/or been properly completed we will do so to preserve the health and safety of your pet above all else. Owner: (print name)(Required)

If you have any questions or concerns about our safety procedures or our handling process we welcome you to speak with the staff and ask anything you like. We want you to be confident and comfortable with your choice to entrust your dog with us. We are happy to share any aspects of our process with you.